Support and Maintenance

Versasec customers with an existing support and maintenance contract can access the Versasec Support Portal, offering extensive professional support and maintenance services. Having problems accessing the support portal? Please contact Versasec. The Versasec Support Portal offers a variety of services:

  • Chat: Allows customers and any site visitor to communicate directly with support engineers.
  • Support Tickets: Allows customers to generate support tickets for any issues encountered with Versasec products.
  • FAQs: Extensive questions and answers on the Versasec products.
  • Updates: Customers have direct access to product maintenance updates when they become available.

Support Portal

We streamline support requests through our support ticket system. Each support request is assigned a unique ticket number; users can track progress and responses online.

Support portal not available!

The Versasec Customer Support Portal is temporary unavailable becuase of a major IT system upgrade. Please contact us via the Versasec chat system or by email support@versasec.com, until the new and improved Support Portal is released.

Support Agreement

Find our Support and Maintenance Agreement below.

Click here to view PDF

Mon, 17 Apr 2017 : Product Release

Versasec releases vSEC:CMS S-Series v4.8

Wed, 11 Jan 2017 : Product Release

Versasec releases vSEC:CMS S-Series v4.7

More news...

2017-05-25: #2FA is an answer to growing consumer and organizational security concerns https://t.co/nfAORMQgp3 @mashablehttps://t.co/O1tbsWgAs4

2017-05-25: Meet us in London @Infosec17 & we can discuss. Visit https://t.co/GciPYcR6b0, OPEN CHAT for details. #IAM #vSECCMShttps://t.co/EsP2oV0NEj

Copyright 2017 Versasec

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