Versasec Support
Support Made Simple
At Versasec, we are committed to providing exceptional support to ensure your success. Our comprehensive support services are designed to meet your needs, from quick solutions to complex issues. Our support portal offers a wealth of resources, including FAQs, detailed articles, and a responsive support team ready to assist you.
Professional and Premium Support
Versasec offers Support & Maintenance (S&M) services through the Versasec Support Portal, which gives access to:
- extensive FAQ’s,
- technical documentation,
- step-by-step guides and videos,
- and direct access to Versasec Support Team through digital capabilities (email, chat, call, and schedule a meeting).
Our customers highly rate Versasec support professionals, resulting in the industry’s highest customer renewal rates.
Premium
Premium Support was designed for convenience: reducing waiting time, and empowering customers to choose their preferred support type.
Customers can sign up for S&M with a professional or premium plan at any time during their subscription lifetime of vSEC:CMS. vSEC:CLOUD customers enjoy Premium Support included in their subscription.
For Support service hours, please refer to the Support & Maintenance Agreement.
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Schedule a Demo
Talk to our experts about your business requirements, current ecosystem, and plans for the future. Let us walk alongside your IT business priorities, and make the most out of your IAM investments.
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Free Evaluation
Isn’t it time to start managing your organization’s security effectively? Download a free evaluation version of our powerful vSEC:CMS and see how quickly and easily you can keep your company safe. Register to download Versasec software.
Professional Services
Versasec maintains strong, but vendor-independent relationships with major technology providers, helping us better assist our customers at each stage of developing a security infrastructure, including developing a business-driven strategy, system architecture and design, project management, training and ongoing maintenance.
WorldwidePresence
